To place an order, browse our website, add your desired items to the cart, and proceed to checkout. You’ll need to provide your shipping details, select a payment method, and confirm your order.

Yes, we deliver to major cities and towns across Pakistan. Delivery times vary depending on your location, but standard shipping typically takes 3-5 business days.

We offer free shipping on orders above a specified amount. For orders below that threshold, a delivery fee may apply. The exact delivery charge is calculated at checkout.

You can return unused and unopened products within 7 days of delivery. The items must be in their original packaging, and you’ll need to provide proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.

If your order arrives damaged or incorrect, please contact our customer support team within 48 hours of delivery. We’ll arrange for a replacement or refund at no extra charge.

Once we receive the returned item and confirm it meets our return criteria, we process refunds within 5-7 business days. The time it takes for the refund to reflect in your account depends on your payment provider.

Yes, we frequently offer discounts, promotions, and special deals. Sign up for our newsletter and follow us on social media to stay updated on our latest offers.

You can reach our customer support team through email, phone, or our online contact form. Visit our Contact Us page for more information on how to get in touch.

If you need to make changes to your order or cancel it, please contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t yet been processed.

Yes, we take pride in offering high-quality, safe, and nutritious products that meet international standards. All our products are carefully selected and sourced from trusted suppliers to ensure the health and well-being of your pets.